Terms and Conditions

Welcome

Welcome to WizXHost.in ("WizXHost", "we", "us", or "our"). These Terms and Conditions ("Terms") govern your use of our web hosting, domain registration, and related services.

1. Service Description

• WizXHost provides web hosting solutions including:
• Shared Hosting (Basic, Advance, Professional, Infinity plans)
• Domain Registration and Transfer Services
• NVMe Disk Storage with guaranteed uptime
• SSL Certificates and Security Services
• 24/7 Technical Support
• Website Migration Services
• Daily Backup Services

2. Account Registration and Eligibility

• You must be at least 18 years old to create an account
• You must provide accurate, complete registration information
• You are responsible for maintaining account security and password confidentiality
• One person or entity may maintain only one account

3. Service Terms and Billing

• Payment Terms: All services are billed in advance, monthly/annual, cards/net banking/UPI/Razorpay accepted
• Activation: Instant after payment. Domains 24-48 hrs. Migration 24 hrs.
• Renewal: Auto-renew unless cancelled 7 days prior. Grace 5 days.

4. Acceptable Use Policy

• Allowed: Personal/business websites, e-commerce, education, portfolio
• Forbidden: Adult, gambling, spam, malware, copyright infringements, illegal activities (Indian law applies)
• Resource: Unlimited fair bandwidth, limits on CPU/memory, backup storage included

5. Uptime & SLA

• 99.9% Uptime Guarantee on hosting plans
• Scheduled maintenance excluded from calculations
• SLA credits for extended downtime
• 24/7 proactive monitoring

6. Data Protection and Privacy

• Data on secure NVMe servers, daily backup, customer file privacy
• SSL free for all domains
• Full Indian law compliance

7. Customer Responsibilities

• Maintain regular backups
• Update software
• Monitor account for usage
• Report security issues instantly

8. Limitation of Liability

• Liability limited to fees paid
• No liability for consequential damages
• Force majeure events excluded

9. Intellectual Property

• Clients retain own data rights
• WizXHost retains platform/IP/software rights
• Respect third-party IP rights (DMCA enforced)

10. Suspension/Termination

• Non-payment, Policy violation, Abuse are grounds
• 7-day notice for violation, Immediate for severe cases
• 30-day data retention after termination

11. Support & Technical Assistance

• 24/7 Support: (+91) 947-274-3358, (+91) 886-288-6488
• Email: support@wizxhost.in
• Live chat & knowledgebase available

12. Modifications to Terms

• We can modify Terms anytime. Notice via email.
• Material changes - 30-day advance notice

13. Governing Law & Jurisdiction

• Indian law applies. Ranchi courts jurisdiction.
• Prefer arbitration over litigation.

14. Contact Information

15. Severability

If any provision is invalid or unenforceable, others remain in full effect.

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By using WizXHost services, you acknowledge that you agree to these Terms.